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2 to 4 HOUR RESPONSE TIME

Saxon guarantees 2 to 4 hour response from the time a service call is placed.

FLORIDA BASED WHAREHOUSE

Our Florida based warehouse stocks all supplies, equipment and accessories to reduce downtime and ensuring timely delivery.

IMMEDIATE COMMUNICATION

Once a service call is placed, customer is immediately sent a confirmation email and within the hour a phone call from a technician with an estimated time of arrival.

IMMEDIATE DISPATCH

Saxon will immediately route your service call to the technician in your area to ensure the fastest response time.

LIVE SUPPORT

Speak directly to our live support staff our to help with repairs, supplies, billing and any other inquiries. No complicated phone systems to navigate.

REMOTE SERVICING

Our Help Desk provides the ability to access your machine and screen remotely in order to maintain maximized up-time and optimize response time.